FAQ
| Q: |
How can I obtain a quote for a flight? |
| A: |
You can click here to get a price through our search engine or send us an email . You can
also
call us on 1300754002 and talk to our friendly customer service staff. Please note,
you will need to pay a
plan by email. If you choose to get a quote through our search engine, please note that
our system automatically looks for return flights, so please select the required flight type
option. If booking one way international flights, depending on the destination, please
ensure that you have all the relevant visa requirements
minimum deposit of AUD $50.00 to receive your itenerary travel |
| Q: |
How can I confirm my booking? |
| A: |
For International Flight Passengers:
Please go to click on Manage Your Booking and follow the prompts.
For Domestic Flight Passengers:
Please contact our Branch offices in case of any problems.
Note: The airline booking
reference is different to your Mann Travel Booking reference. When checking into your
flight online, use the airline confirmation number, not the Mann Travel Booking Reference. |
| Q: |
How do I change a booking? |
| A: |
For any changes or cancellation on your booking, please go to Manage Your Booking ,
fill in the form and submit it. If you encounter any difficulties email Mann Travel at online@manntravel.com.au |
| Q: |
How do I pay? |
| A: |
You can use the following payment options
Online Transfer :
ANZ
BANK: A/C
NAME:
MANN
TRAVEL
BSB
:
013268
A/C
NO:478644518
COMMONWEALTH BANK A/C NAME: MANN TRAVEL BSB : 063121 A/C NO:10694851
Credit Cards: We accept following credit cards: VISA. MasterCard, American Express
Credit Card Fees: MasterCard and Visa incur a fee of 2%. American Express incurs a fee
of 3.5% |
| Q: |
Can I book travel originating outside Australia? |
| A: |
Yes, please contact
your nearest Mann Travel
office
to make any booking originating outside Australia, for example: Delhi to Melbourne flight or London to Delhi flight. |
| Q: |
What is my luggage allowance and how do I pay for extra? |
| A: |
International Travel - For up to date information on luggage allowance, contact your
nearest Mann Travel office or the airline before you travel.
Domestic Travel - Differenr
airlines have different criteria so it's a good idea to check before you travel. Some fares
only allow hand luggage. If you are planning to take luggage that will not fit in the
overhead cabin you need a ticket that allows checked baggage. Extra baggage can be
paid for at the airport but it is usually cheaper to pay at the time of booking. During
the booking process, you will be able to select a flight option that includes a baggage
allowance. If you have completed your booking and selected "Carry On" bags only and
you now wish to purchase the baggage allowance, you will need to call the airline directly
to make the changes. Any questions about bulky items, sports equipment (bikes, golf
clubs, surfboards etc), or any dangerous items, (firearms, chemicals etc) will need to be
taken up with the airline you are travelling with directly. |
| Q: |
Can I check-in online and print my boarding pass? |
| A: |
For international travel, seat allocation is generally completed by the airline at check-in or
you can visit your airline’s website to see whether online check-in is available. If you have
an international flight and would like to make a seat request, please contact the airline
directly. If you require further clarification please email us at info@manntravel.com.au. |
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Auckland |
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$270 |
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Limited offer with conditions and eligibility criteria applicable. Call your nearest Mann Travel Office for Details |
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